![]() And of course I now have a new computer but that should not be an issue. This is unacceptable since the terms at the time of purchase were for lifetime access. ![]() However, despite keying in the Activation ID codes I cannot obtain access. The product was ridiculously expensive at the time but it promised lifetime access. I recently retired and wanted to continue to use this product but found that it no longer worked. I used the product but never made it past level 1 because my life got too busy. In 2012 my daughter purchased Rosetta Stone® 1 2 3 4 5 SPANISH HOMESCHOOL+AUDIO CDs! back in December 2012 for Christmas. Lead plaintiff Lotun and the proposed Class Members are represented by James H. Have you ever purchased a downloadable Rosetta Stone foreign language course? Were you led to believe the software would be yours to keep, only to find out later that it expired? Tell us about it in the comment section below. District Court for the Central District of California, Southern Division on Dec. ![]() Lawyers for Rosetta Stone moved to have the case transferred to U.S. Lotun originally filed the class action Sept. The court must act and issue an injunction preventing Rosetta Stone from “tricking customers into purchasing products through fraudulent advertisements and packaging,” the class action says. The company had a “duty to disclose” that the purchase of the software did not include the lifetime access its advertising led Lotun to believe it did, she says. She claims Rosetta Stone’s actions violate California’s False Advertising, Consumer Legal Remedies, and Unfair Business Practices acts. ![]() Lotun claims she not only suffered financial harm due to Rosetta Stone’s practices, but also emotional distress, frustration, anxiety and wasted time. As a result, she felt tricked, cheated and ripped off, her lawyers wrote in the class action complaint. In fact, the software was only hers to keep for 24 months, the class action lawsuit says. Lotun says she purchased a Learn Spanish: Rosetta Stone Bonus Pack, which was said to offer a 24-month subscription and lifetime download of the software for about $145 in November 2018 through Amazon.Īccording to her class action lawsuit, she chose the Rosetta Stone course over other Spanish language learning courses with the “reasonable expectation that she could download the software to any PC and/or Mac at any time for at least a lifetime, and that the Rosetta Stone software was hers to keep forever.” Rosetta Stone “concealed, suppressed, and omitted material facts about its foreign language online software package from consumers to entice consumers … to maximize income and sales.” “Defendants actively promoted, advertised, and represented to consumers a ‘lifetime software download’ of foreign language course(s) … that they never intended to honor,” the class action lawsuit says. ![]()
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